IMPORTANT INFORMATION FOR PATIENTS CORONAVIRUS (COVID-19)

Effective Monday 16 March the following changes will be carried out across all Nexus Health Group sites:

1. ALL BOOKED GP APPOINTMENTS WILL TAKE PLACE OVER THE TELEPHONE.

If you have an appointment scheduled, this will be converted to a telephone conversation. Your GP will call you and conduct your consultation over the telephone. If required, you will be given a follow up face to face appointment.

Please make sure we have your correct telephone number on our system.

2. NEXT WEEK ALL BOOKED NURSE AND PHARMACIST APPOINTMENTS WILL GO AHEAD

We are currently only booking nurse and pharmacist appointments 1 week in advance. If you have an appointment scheduled with one of our nurses or pharmacists next week then please still attend your appointment. If you are unwell with fever or cold like symptoms please do not attend. Rebook when you are feeling well.

3. PRESCRIPTIONS

We are strongly encouraging our patients to order prescriptions online, and to nominate a pharmacy so that we can send prescriptions electronically to the pharmacy for collection. Please speak to reception or your community pharmacist to set this up.

If you are unwell with fever or cold like symptoms please do not enter the surgery. Please visit www.111.nhs.uk/covid-19 or dial 111.

4. SELF-ISOLATION NOTES FOR EMPLOYER

Please note that Nexus practices are not providing medical certificates for patients requiring self-isolation as a result of Coronvirus (COVID-19). If your employer is requesting a certificate/letter from your doctor, you can do the following:

Coronavirus Advice from the UK Government

The following is a message from the Government about coronavirus:

“It’s important we all help to protect older people and those with existing health conditions from coronavirus. If you or anyone in your household has a high temperature, or a new and continuous cough, even if those symptoms are mild, you should all stay at home. Don’t go to the GP or hospital, instead go to NHS.UK to check your symptoms and follow the specialist medical advice. Only call NHS 111 if you can’t get online or your symptoms worsen.

The great majority of people will recover well at home. Protect yourself, protect others, protect the NHS.”